Gamdom Casino Privacy Policy

At Gamdom, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at gamdom.com. By creating a Gamdom login and accessing our services — including casino games, sports betting, and esports — you acknowledge that you have read and understood this policy. We are committed to handling your data responsibly, transparently, and in accordance with applicable privacy laws.

Who We Are

Gamdom Casino is operated by Moon Revolution Limitada, a limited liability company incorporated under the laws of Costa Rica, registration number 3-102-903008, located at n. 400, La Ceiba Street, San Rafael district, County of Escazu, San José, Costa Rica. We hold licence ALSI-152406043-FI, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. As the data controller, we are responsible for determining how and why your personal data is processed. If you have any privacy-related questions, you may contact us at support@gamdom.com.

Information We Collect

When you register and use our Gamdom casino platform, we may collect the following categories of personal information:

Information You Provide Directly

Full name, date of birth, and contact details provided at registration
Payment information, including cryptocurrency wallet addresses, bank account details, or gift card data used for deposits and withdrawals
Copies of identity documents submitted during KYC (Know Your Customer) verification
Communications you send us via live chat or email at support@gamdom.com
Any Gamdom promo code, Gamdom bonus code, or Gamdom referral code you enter when claiming offers

Information We Collect Automatically

Device and browser data, including IP address, operating system, and browser type
Gameplay and wagering activity across our 8,100+ Gamdom casino games
Session data, login timestamps, and navigation patterns on our site and Gamdom casino mobile app
Transaction records, including deposits and withdrawals in both fiat and cryptocurrency
Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

At Gamdom Casino, we use your personal data for the following purposes:

To verify your identity and process your registration and Gamdom login credentials
To provide access to our full range of Gamdom casino games, slots, live dealer tables, sports betting, and esports markets
To process deposits and withdrawals across our supported cryptocurrencies and fiat currencies
To apply bonuses, including Gamdom free spins, rakeback rewards, cashback through our Rewards 2.0 system, and rank-up bonuses
To validate Gamdom codes, Gamdom promo codes, and Gamdom affiliate codes entered during registration or at the cashier
To comply with our legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements
To communicate with you about your account, promotions, and platform updates
To prevent fraud, cheating, and abuse across our platform
To improve the functionality of our Gamdom casino mobile experience and desktop platform

Cookies and Tracking Technologies

Our Gamdom Casino platform uses cookies and similar technologies to enhance your experience. These include essential cookies required for basic functionality, performance cookies that help us understand how players navigate our site, and marketing cookies that allow us to deliver relevant promotional content. When you use the Gamdom app or access our site via mobile, these technologies apply equally. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How We Share Your Data

We do not sell your personal information. At Gamdom, we may share your data only in the following limited circumstances:

Service providers: We share data with trusted third parties who support our operations, such as payment processors, KYC verification providers, and game suppliers including Pragmatic Play and NetEnt
Affiliate partners: If you registered using a Gamdom affiliate code, we may share basic referral data with the relevant affiliate partner
Regulatory authorities: We disclose information when required by law or by our licensing authority, the Government of the Autonomous Island of Anjouan
Legal proceedings: We may share data to protect our rights, enforce our terms, or respond to legal claims

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our licence conditions. Financial and KYC records are typically held for a minimum of five years following account closure. You may request deletion of your data by contacting us, subject to our legal obligations to retain certain records.

Security Measures

At Gamdom Casino, we implement robust technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse. All data transmitted between your device and our servers is encrypted using industry-standard SSL technology. Our internal access controls ensure that only authorised personnel can access sensitive account information. Despite our efforts, no system is entirely immune to risk, and we encourage you to maintain a strong, unique password for your Gamdom login.

Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

The right to access a copy of the personal data we hold about you
The right to correct inaccurate or incomplete information
The right to request deletion of your data, where legally permitted
The right to restrict or object to certain types of processing
The right to data portability in a structured, machine-readable format

To exercise any of these rights, please contact us at support@gamdom.com. We will respond to your request within the timeframe required by applicable law.

Responsible Gambling and Data

We use certain personal data, including wagering history and session patterns, to support responsible gambling tools available on our platform. This includes self-exclusion, deposit limits, and account activity reviews. Our Gamdom casino games environment is designed with player wellbeing in mind, and data processing in this context is carried out in your interest as a player.

Third-Party Links

Our platform may contain links to third-party websites, including those of our game providers or affiliate partners. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any site you visit outside of gamdom.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or through a notice on our site. Your continued use of Gamdom casino after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal data at Gamdom Casino, please reach out to our team. You can contact us by email at support@gamdom.com or via our 24/7 live chat available directly on the platform. We aim to respond to all privacy-related enquiries promptly and thoroughly.

Content updated: July 21, 2026