Gamdom Casino Cookies Policy

At Gamdom Casino, we believe that transparency is the foundation of trust. This Cookies Policy explains how we use cookies and similar tracking technologies when you visit our website at gamdom.com, access the Gamdom casino mobile app, or interact with any of our services. By continuing to use our platform, you acknowledge and agree to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand what data we collect, why we collect it, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, smartphone, or tablet — when you visit a website. Here at Gamdom Casino, we use cookies to remember your preferences, keep you logged in, and deliver a more personalised experience across our platform. Cookies help us understand how visitors interact with our site, which pages they visit most, and how they navigate through our Gamdom casino games & sportsbook promotions sections. They are an essential part of how modern websites function, and without certain cookies, key features of our service would not be available.

Types of Cookies We Use

Our Gamdom Casino platform uses several categories of cookies, each serving a specific purpose. Below we outline the types of cookies we deploy and what each one does:

Strictly Necessary Cookies

These cookies are essential for our website to function correctly. Without them, features such as the Gamdom login process, account management, and session security would not work. We use strictly necessary cookies to:

  • Maintain your authenticated session so you stay securely logged in
  • Protect against cross-site request forgery and other security threats
  • Enable our payment and withdrawal processes to function correctly
  • Ensure compliance with regulatory requirements under our licence ALSI-152406043-FI, issued by the Government of the Autonomous Island of Anjouan

Because these cookies are strictly necessary, they cannot be disabled through our cookie preference centre.

Performance and Analytics Cookies

At Gamdom, we use performance cookies to collect anonymous data about how users interact with our site. This information helps us improve load times, fix technical issues, and optimise navigation across our Gamdom slots, live dealer tables, and sports betting sections. These cookies help us understand which Gamdom casino games are most popular and where players may encounter difficulties.

  • We track page views and session durations to evaluate site performance
  • We measure the effectiveness of promotional pages and bonus landing areas
  • We use aggregated data to improve the overall user journey

Functional Cookies

Functional cookies allow our Gamdom Casino platform to remember your individual choices and provide enhanced, personalised features. These may include your preferred language from our 19 supported localisations, currency settings, and display preferences across our desktop and mobile versions.

  • Language and regional preferences you have selected
  • Your chosen fiat or cryptocurrency display settings
  • Accessibility and interface customisation options

Marketing and Targeting Cookies

We may use marketing cookies to deliver relevant promotions and content based on your browsing behaviour. At Gamdom Casino, we want to make sure that when you see offers — such as our Gamdom bonus announcements, Gamdom free spins campaigns, or the King of the Hill leaderboard prizes — they are relevant to your interests. These cookies may be set by us or by trusted third-party partners who assist with our marketing activities.

  • We may show personalised content related to a Gamdom promo code or Gamdom bonus code you have used
  • We track whether you arrived via a Gamdom referral code or Gamdom affiliate code to credit partners correctly
  • We measure campaign performance across social media and partner platforms
  • We may limit how frequently you see the same promotional message

Third-Party Cookies

Our Gamdom Casino website integrates with a number of third-party services — including game providers from 60+ studios, live chat support tools, and analytics platforms. These third parties may set their own cookies when you interact with their embedded content on our site. We do not control third-party cookies directly, and we recommend reviewing the privacy policies of these providers for full details. Third-party cookies may be used for purposes including:

  • Providing live chat functionality through our 24/7 support system
  • Delivering games from providers such as Pragmatic Play, NetEnt, and Hacksaw Gaming
  • Supporting our Gamdom affiliate codes and referral tracking infrastructure
  • Enabling social sharing and embedded promotional content

Cookies and the Gamdom Mobile Experience

When you access our services through the Gamdom casino mobile app or a mobile browser, similar tracking technologies apply. Our Gamdom Casino mobile platform uses cookies and local storage to maintain sessions, remember preferences, and ensure smooth performance on smaller screens. The Gamdom casino mobile experience is fully optimised, and our cookies play a key role in making that possible. If you use the app, please also review the relevant app store permissions for additional details about data collected at the device level.

Managing Your Cookie Preferences

We respect your right to control how your data is used. At Gamdom Casino, you can manage your cookie preferences in several ways:

  • Cookie consent banner: When you first visit our site, we present a consent banner where you can accept all cookies or customise your preferences by category
  • Browser settings: Most browsers allow you to block or delete cookies through their settings menus. Note that disabling strictly necessary cookies may affect your ability to use core features, including the Gamdom login process
  • Opt-out tools: For analytics and marketing cookies, you may use industry opt-out mechanisms such as the Network Advertising Initiative (NAI) or Your Online Choices (EU)
  • Contact us: You may reach our team at support@gamdom.com if you have specific questions about cookie data or wish to submit a data-related request

Cookie Retention Periods

Different cookies are retained for different lengths of time. Our Gamdom Casino session cookies are deleted automatically when you close your browser. Persistent cookies — such as those used for affiliate tracking through Gamdom promo codes or preference storage — may remain on your device for a defined period, typically ranging from 30 days to 24 months depending on the purpose. We review our cookie retention schedules periodically to ensure they remain proportionate and necessary.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business practices. At Gamdom Casino, we will notify users of material changes by posting an updated version on this page with a revised effective date. We encourage you to revisit this policy periodically to stay informed. Continued use of our platform following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights, please do not hesitate to get in touch. Our Gamdom Casino support team is available around the clock to assist you:

  • Email: support@gamdom.com
  • Marketing enquiries: marketing@gamdom.com
  • Registered operator: Moon Revolution Limitada, registration number 3-102-903008, n. 400, La Ceiba Street, San Rafael district, County of Escazu, San José, Costa Rica

We are committed to handling your data responsibly and transparently. Join Gamdom and experience the best casino games knowing that your privacy is protected at every step of your journey on our platform.